ASEAN CUSTOMS MADE EASY FOR ONLINE SHOPPERS

KNOW HOW MUCH PAYMENT TO PREPARE FOR YOUR ITEM

KNOW EACH COUNTRY'S SPECIFIC GUIDELINES

ENJOY A SURPRISE-FREE CUSTOMS EXPERIENCE.

NO MORE SURPRISES WHEN YOU SHOP!

E-Commerce. The World at Your Fingertips. But where is my shipment?

Shopping online is so easy. E-Commerce has changed the way people shop, making products from all around the world available at the click of a button. But with cross-border online shopping comes the complexity of international trade. You may not be aware of additional landed costs and obligations. Don’t let these destroy your customer experience. Get smart about shopping online.

The US-ASEAN Business Council, with support from The UPS Foundation, is pleased to bring you this handbook to help you get smart about cross-border e-Commerce. Help yourself by doing the following:

  • Get educated on the basics of how to avoid Customs holds and more seamlessly import the goods you have purchased.
  • In addition to shipping costs, understand your full landed costs – i.e. what else you need to pay - before you commit to the purchase.
  • Understand your legal obligations and liabilities and to stay out of trouble!

Help us help you make your e-Commerce experience a positive one.