FOLLOWING THE RULES OF TRADE

THE SUCCESS OF E-COMMERCE IN ASEAN IS A JOINT RESPONSIBILITY. PLAY YOUR PART - UNDERSTAND AND PRACTICE THE RULES OF TRADE.

DO'S

Check if the products are allowed to be imported and/or if they need special handling.

Check or enquire if the duties and taxes have been included in your online payment. Be mindful of the extra costs you may have incurred due to duties, tax and other clearance handling fees.

Provide accurate information related to prices and product descriptions as you are legally liable for declaration information.

DON'TS

Import controlled or prohibited items without permission from the relevant government agencies.

Ask sellers to undervalue or make false applications on your behalf. You, not the seller, are liable to Customs for the declared information.

Split up shipments to avoid duties and taxes. This is not only illegal, but bad for the environment.